Click Reopen to open the application again. When I tried opening the product on Nov 17, I got the error message "Photoshop Elements Editor quit unexpectedly. I purchased Photoshop Elements 12 in August of 2014 via iTunes. Hello, a similar issue happened to me on Nov 17, 2015. If I were you, before I did another thing, I would remove MacKeeper - it is a bane to Macintosh in more ways than one. What did the AdobeForumFolk say about resolution? I failed to ask the question I usually do = "What event immediately preceded the onset of the misbehavior?"Ĭould it be that you installed something? MacKeeper, perhaps? Something else? On the Adobe forum there are several posts from people who have experienced the same problem at about the same time as I did. The strange thing is that I used Photoshop for a long time after upgrading to Mavericks. MacKeeper how to uninstall - AppleHelpWriter MacKeeper|Klaus1's Do not install MacKeeper | Apple Support Communities You need to remove MacKeeper, post haste. I'll follow the other advice I've been given first, but thanks for this. I use MacKeeper, and I suppose I could uninstall it then re-install later, but I'd rather not. to test the latter, you can create a New Admin Account and see if things clear up. (a properly written OS X App is really a "container" with mucho invisible supporting files- prefs and such would leave only small filesize remnants that would not have any impact on your Mac, if you were to NOT reinstall)Īll that said, it is very possible that one or more of the 'outside the container' files is the culprit - OR - some aspect of your Mac User Account is responsible. Regarding Adobe "Installers" - Jimmy's description indicates that Adobe may have gone 'above and beyond' OS X standards - i.e., providing the ability to fully 'clean up' all vestiges of the product where MOST of the app can be simply Trashed from the application folder AdobeForum smart folks may be your best bet if our friend Jimmy's (very good) advice brings no joy. Adobe Real Person support may not be forthcoming depending on whether they have discontinued support for the version - just like Apple and most other developers. I have never had the need to visit the AdobeForums, but I understand it is manned by users just like ASC - possible participation by Adobe employees but I have no data.
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